Responsible for Product Life Cycle Management system implementation, configuration and administration, a multi-faceted role involving enterprise system design, operations, integration, application development, database administration and operating system support. Leverage system resources across all global business locations and evolving IT technologies business solutions for global Product Development Engineering, QA, Manufacturing and related business areas. PTC Windchill document management and collaborative product suite are the primary development and support areas. Use these products and the Oracle DB for development with particular focus on Enterprise Content Management and Collaborative tools. Provide call escalation support to PLM/CAx Helpdesks in North American and Europe. Vide support for PLM applications to achieve business process objectives. This may include working with vendors and outside contractor resources. Responsible for managing user, group and role definitions, access controls and developing software, user processes, workflows and controls in compliance with all regulatory requirements. Advise and mentor the business units in efficient and effective use of the PLM system. Know and comply with all applicable company Work Instructions and policies in working with and advising users of the PLM system. To work on various other projects as directed by PLM/CAx Manager and IT management.

Position Duties and Responsibilities
• Provide PLM System design, implementation, analysis, integration services and support to business units for applying company specific standards to product design data flow and business processes executed by use of PLM System applications.
• Identify and mitigate risks to ensure PLM application, process and data integrity.
• Troubleshoot PTC Windchill technical issues and develop timely solutions, providing excellent customer support and service.
• Application Development utilizing server side Java technologies, JavaScript, JSP, JMS, HTML, XML, Soap, JDBC and Oracle DB/SQL knowledge to facilitate business processes.
• Conduct research for business process development and formulate recommendations.
• Track and report all incidents and support calls, route to IT Help Desk as appropriate.
• Manage PLM user account, group, role definitions, access controls and authorizations.
• Develop and deploy corporate standard PLM application configuration settings.
• Coordinate corporate PLM System software maintenance and upgrades.
• Continuous development of knowledge in PTC products, Java, Oracle and other technologies involving the Windchill solutions.
• Provide support to PLM System users when incidents are escalated or assigned.
• Know and follow all laws and policies that apply to one’s job, and maintain the highest levels of professionalism, ethics and compliance at all times.
• Diligently participate in our compliance program-related activities as denoted by your supervisor or our Chief Compliance Officer.
• Other duties as assigned.

Professional Skills and Experience Requirements
• 5 years experience with system analysis, development, implementation and support for Engineering, QA, Manufacturing,, CAD, CAM, CAE, PDM, or PLM is required.
• Experience working in Product Development, Design, Drafting, or Document Control in a 21 CFR compliant Medical Device manufacturing environment is required.
• Firm working knowledge of Computer Aided Engineering and Manufacturing applications, 3D solid modeling and drafting, CAD data management and electronic document change management is required.
• Operating m administration skills including UNIX, Tomcat and Apache.
• Application development using Pro/TOOLKIT, JSP, JMS, HTML, XML, SOAP, JDBC and Oracle DB/SQL is desirable.
• PTC Windchill infrastructure design, development and support experience is a plus.
• PTC Windchill Training Certification is a plus.
• Experience with MS Windows XP operating system.
• Knowledgeable with Microsoft Office products.
• Excellent Customer Service and support skills.
• Excellent written communication skills.
• Excellent oral communication skills, able to communicate effectively at all levels of the organization.
• Self-motivated individual who can work independently.
• Must be available after hours and/or weekends to provide remote and on site technical support as needed.
• Must be available for foreign and domestic travel to remote sites approximately 30% of the time on the job.

Education
BS in Engineering or Computer Science or equivalent work experience required.

Please forward resume with salary/rate requirements to: Terri --> tschmitt@marshwinds.net